Overview

Financial services firms are facing an unprecedented range of strategic challenges, both from within and outside the industry. Consumer behaviors and financial needs are changing as a result of demographic shifts, social change and the acceptance of new technology as a means of delivering financial services. The availability of data and the resulting ability to understand customers better is increasing rapidly, inspiring a move away from product-centric approaches and toward more customer-centric models. Traditional business models are being disrupted directly by these trends, and by the emergence of the new fintech models they enable.

Political events such as Brexit, and (new and existing) restrictions on international capital flows, are likely to alter the natural evolution of global markets and change how international firms do business across borders. Regulation is becoming increasingly proactive and detailed in many jurisdictions.

A decade after the onset of the global financial crisis, its aftereffects persist in the form of historically low-interest rates and an ongoing lack of trust in the major traditional financial services brands. These challenges are forcing established companies to think strategically about where to invest and which new avenues of growth they may want to explore. They also create opportunities for disruptors that can offer customers both a new ethos and a new approach to delivering financial products and services.

How we help

Financial services companies of all sizes engage Enigmatics Labs to help them develop practical, winning strategies for a dynamic market. We work in close partnership with senior executives and investors to resolve their most complex commercial challenges, committing significant senior time to every engagement. Our teams leverage both their deep sector knowledge and advanced analytical capability to develop the right approach to achieving clients’ goals:

Success stories